Category: Consumerism

How Health Systems Get Technology, Innovation and the Patient Wrong

The minute I walked into the new digs of the clinic, I knew it was very different and… Read More

By Michelle Chaffee May 31, 2017

Darwinian Outsourcing: Big Pharma Adapts to Market Realities

by Kristin Carey and David W. Johnson Competitive markets drive innovations in business efficiency and strategy. Twenty-five years… Read More

By David W. Johnson and Kristin Carey April 3, 2017

Consumerism

AHA! Healthcare Is Both a Right and a Commodity

In late January, I participated in an Oxford-style debate regarding whether healthcare is a commodity. The debate was… Read More

By David W. Johnson March 22, 2017

Outcomes

Scaling Healthcare’s Mt. Everest: Peak Performers Engage Technology and Consumers

Climbing the highest mountains requires organization, preparation and strategy. Scaling Mt. Everest is a full-scale expedition. Large teams… Read More

By David W. Johnson and Bryan Cloncs March 7, 2017

Consumerism

Mile High Potential: NFL Veterans Tackle America’s Opioid Crisis

Professional football has long since surpassed baseball as America’s most popular sport. The NFL’s Super Bowl is a… Read More

By David W. Johnson and Richard A. Kimball, Jr. January 9, 2017

Outcomes

Channel Shifting: Ominous Black Friday Trends for Health Systems

The results are in. The National Retail Federation (NRF) just released their survey results for post-Thanksgiving shopping. The… Read More

By David W. Johnson December 6, 2016

System Dynamics

Behavioral Health Goes Local: The Emergence of Integrated, Community-Based Services

by Todd Rudsenske and David W. Johnson From addiction to depression to psychosis, mental illness exacts a growing… Read More

By David W. Johnson November 29, 2016

Outcomes

Overcoming Medical Errors of Omission: The Cure Requires Organizational Empathy

Organizations fail or decline more frequently because of what they did not do than because of what they… Read More

By David W. Johnson October 18, 2016

Consumerism

Winning “The Cub Way”: It Takes an Organization

The Cubs just finished the 2016 regular season with 103 wins and baseball’s best record by a mile…. Read More

By David W. Johnson October 4, 2016

Consumerism

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